Telephone Service was fully restored between 5:00pm & 10:00pm Tuesday, November 13, 2018.
We have received an update from our telephone service provider. The outage is regional and was caused by a tree falling and breaking a fiber connection in Randolph. Our service provider is currently working on the repair.
We are experiencing an issue with our telephone service provider. Currently we cannot make calls to off-campus phone numbers and off-campus phone numbers cannot call campus numbers.
Due to a provider based issue the Listserv service is currently down.
We are currently working with the provider to reinstate the service and will keep you posted as details unfold.
On campus telephone service was fully restored Sunday morning, October 14th.
While the outage was on the Service Provider side, VLS IT collaborated and monitored the issue through resolution.
Both on-campus and off-campus calling is fully restored.
Due to a brief power outage we experienced a disruption to our telephony service. The service has been restored partially.
On-campus calls to on-campus numbers will go through. However, calls into campus from off-campus and calls from on-campus to off-campus numbers will not go through.
Since the service restoration is only partial, we strongly believe that this is due to an issue with our Service Provider. We have opened tickets with our telephony Service Providers and will work with them to ensure that this service is restored.
Today we experienced a 4 minute, on-campus, internet connectivity issue that has been resolved.
Maintenance is being conducted on the VLS Portal this evening. VLS Portal is expected to be down through the evening. Other VLS Services are not affected.
On Campus network related issues have been resolved.
Some on-campus network related issues have occurred but are being resolved.