March 22 – 12:04 Outage Update

Good afternoon,

As of this writing, we are beginning the process of restoring email ACCESS, which will allow send and receive functionality as normal. We are simultaneously working on the data portion of the problem.

Thank you again for your continued patience in this outage,

VLS IT

March 21, 6:07 PM Outage Update

Hello Everyone,

We continue the restoration process for the last affected system, which is email.

We will continue to restore email service first (email sending and receiving). Then we will work on continuing data restoration.

Thank you for your patience and support.

VLS IT

March 21, 230 PM Outage Update

Good Afternoon,

We are continuing to update our services at this time. We currently have approximately 100 mail users functioning. If you are one of the functioning users, you’ll be able to log into webmail. If not, you’ll get a message that your mailbox is inaccessible.

We are working feverishly on this fix, and will update this blog with any new information as we have it.

Thanks for your continued support and patience.

VLS IT.

Tuesday March 21 – 9AM Outage Update

Good morning,

We continue to work to restore all services at this time. Currently impacted systems are Email and the main VLS website, which is up, but doesn’t yet have full functionality.

Work will continue through the day simultaneously on both systems, as well as any other systems which require further work.

Again, thank you for your continued support and patience. We will update the blog mid day with any progress reports we might have.

Thank you,

VLS IT

Monday March 20 – 4:59 Outage Update

We continue to make progress on the infrastructure failure event.

The VLS website is currently partially restored.

We will continue to work on restoring systems throughout the evening, and will post updates as additional systems come on-line.

Thank you for your patience,
VLS IT

Monday March 20 – 11:30 Outage Update

Good Morning,

To update on our systems outage – in addition to the systems mentioned previously, We have restoration on both J drive and K drive.

We are continuing to work on restorations on the remainder of the systems.

Thank you again for your patience,

VLS IT

March 19 7PM Systems Update

Good evening,

To update on the systems outage, we have restoration on the following systems:

WiFi/Internet connections
Campus Printing Services
Lync

We continue diligently working to restore the remainder of our systems.

Thank you for your continued patience as we resolve this outage. We will update the blog again with updates as we have them.

VLS IT

March 19, 10:30am Outage Update

There was a significant infrastructural failure of core IT systems this weekend. We are working diligently to restore service as fast as possible. This includes securing replacement equipment to assist us in this process. At the moment the main services that are non-functioning are email, printing and wireless on campus.

We are also working with several contracted agencies in the process of restoring services. We will continue to update this blog as progress is made.

Thanks for your continued patience,

VLS IT

Systems Outage

Good Evening,

We are continuing to work on the systems outage. As of this time we have not reached any resolution. We will report back with updates as we have them.

Thank you for your continued patience,

VLS IT

In the event of power outages, scheduled system downtime, or other technical issues, you can check here to see more information.